Speciality Care
Redefined ^TM

Position Summary:

The Inside Sales Representative (ISR) is responsible for selling KloudScript’s services models to pharmacy owners across the country and why providing specialty pharmaceutical services and specialty care is critical to their long-term survival. Your job will be to present the specialty solution for these pharmacy owners and ensure a smooth sales process. The ISR must be friendly, well-spoken and ready to seal the deal! Additionally, the ISR will attend and present our services to pharmacy owners at Conferences and Network Events. The KloudScript Sales Team will provide you with comprehensive and ongoing training to familiarize you with our products, services, and technology as well as with all aspects of the sales cycle. From there, your success will be driven by your personal motivation, persistence, and ability to connect with prospective clients to build concrete pharmacy network development.

Reporting Relationships:

• EVP, Business Development

Essential Functions:

• Identifying qualified prospective clients through the internet, social media, and over the phone which will develop loyal customer relationships
• Making effective telephone presentations to prospective, clearly communicating the competitive advantage that attending our conferences will bring to their businesses
• Closing new business
• Thoroughly and accurately recording all sales information through our CRM Software and Excel
• Generating and following up on leads through intensive business-to-business cold calling (an average of 50 calls/day)
• Researching and deepening your subject knowledge of conference topics
• Meeting or exceeding all performance goals on a consistent basis
• Other duties as assigned

Qualifications:

• Education and/or Training: Bachelor’s Degree in sales, marketing, communication or a business administration field
• Strong cold-calling and prospective skills/techniques
• Tech Savvy (i.e. Internet and Social Media)
• Exceptional communication and interpersonal skills
• Great Closing Skills
• Great Research Skills
• Confident, positive and disciplined attitude
• Ability to easily handle rejection
• Excellent telephone skills and the motivation to make over 50 calls or more per day
• 2-3 years’ work experience is a plus
• alid driver’s license with clean driving record is required.

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Position Summary:

KloudScript Patient Care Coordinator (PCC) is responsible for working under the direction of Hub Management to provide daily support for KloudScript’s network of pharmacy partners under different business models. The Patient Care Coordinator will perform all duties entirely related to patient interaction and coordination between various stakeholders and will perform the duties of a Benefit Coordinator as needed and directed by Hub Management.

Essential Functions:

• Understand, perform and articulate/verbalize the responsibilities of a Patient Care Coordinator and Benefits Coordinator.
• Answer incoming calls (specialty phone line) for the specialty team and handles the caller with a pleasant and friendly demeanor.
• Manages and handles all incoming referrals from the specialty fax appropriately and efficiently. Completes data entry of patient, prescription and prescriber information into KETU™ (Specialty Intake).
• Completes patient welcome and refill compliance calls according to talking points and procedures. Will obtain approval of dispense from patient and their will call preference prior to completion of medication dispense.
• Will be the point of contact for staff members from the pharmacy partner for the specialty program. Furthermore, they will ensure the timely completion of all specialty patient cases within the program, with verifying the accuracy and validity of the recorded information.
• Ability to describe the pharmacy’s specialty care program to patients and prescribers. Furthermore, will manage communication with prescribers and patients about benefit investigation related status updates as needed.
• Coordinates specialty drug dispense with appropriate pharmacy for pick up or shipment. Schedules and track all specialty shipments or deliveries and follow up on exceptions.
• Will be responsible for providing communication to prescribers and patients about mandated transfers. Will verify that recipient pharmacy received the prescription and patient obtained their medication in a timely manner (enhanced transfer).
• Assist and coordinate with the pharmacy partner as needed for the monthly reconciliation reports to ensure data in pharmacy dispensing system is accurate with the information provided in KETUTM.
• Manage and assist the pharmacy partners case load in KETU™ under the direction of hub management. Must ensure communication cadences are met for the pharmacy partner.
• Assist with Benefit Investigation as needed and directed by Hub Management. Will perform all investigative and financial case management needs for a specialty referral as outlined in the hub operations policies and procedures.
• Must perform to meet daily productivity requirements as outlined by Hub Management to support the pharmacy partner.
• Maintains compliance with company policies and procedures, and complies with all laws regulating pharmacy services. Maintains all PHI according to HIPAA rules.

Qualifications:

1. Education and/or Training:

• • High-School Graduate or some college education.

2. Professional Experience:

• • Previous experience in Specialty Pharmacy (minimum 3 years).
  • Previous experience in customer service.

3. Licenses/Certifications:

• • Licensed and/or Certified Patient Care Coordinator in the state of Illinois.
  • Pharmacy Technician Certification preferred.

4. Specialized Skills: Underlying skills that enables an employee to perform effectively on the job.

• • Excellent verbal and written communication.
  • Ability to work in a busy, fast paced environment as a team player.
  • Ability to multi-task in an organized fashion with focus on completing tasks in a specified timely manner.
  • Strong attention to detail and quality assurance.

5. Technical Skills: Underlying skills that enables an employee to perform effectively on the job.

• • Must have proficiency with MS Office, Outlook, Excel, Word, Power Point, pharmacy dispensing systems, internet, web-based applications, and other office equipment.
  • Applicants must be able to pass a background investigation prior to employment.

Essential Functions:

Physical Activities:

• • Ability to continuously sit for long periods of time.
  • Ability to bend or squat occasionally.
  • Ability to lift up to 10 pounds occasionally.

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Position Summary:

Benefits Coordinator is responsible for partnering with physician offices while working under the direction of a department lead/supervisor/manager. He/she will be responsible for coordinating care, communication, and processes between various stakeholders such as pharmacies, patients, prescribers, payors and other third parties.

Reporting Relationships:

• Reporting Relationships This position reports to the Hub Manager. This position also reports to the Team Lead.

Essential Functions:

• Assists physician offices and pharmacies with the daily operations of the specialty care programs.
• Answers incoming calls to the specialty team and handles calls with pleasant and friendly demeanor. Handles or triages the call appropriately. Manages and handles all incoming Benefit Investigation related faxes, appropriately and efficiently.
• Communicates on behalf of the prescribers and pharmacies relating to any specialty program needs via telephone, fax, etc.
• Effectively communicates KloudScript’s specialty program to the appropriate parties.
• Manages communication with prescribers and payors to resolve issues and to provide updates of patients and prescription status.
• Completes benefits investigations for specialty patients and resolves any payor rejections, such as high dollar review, prior authorization coordination, and appeals.
• Enrolls and coordinates patient financial assistance and support services, copay cards, funding assistance and manufacturer support programs.
• Completes prior authorization (PA) and physician assistance program (PAP) applications.
• Maintains compliance with company policies and procedures, and complies with all laws regulating pharmacy services.
• Maintains all PHI according to HIPAA rules.
• Prepares reports by collecting and summarizing information.
• Partners with Level III Patient Care Coordinator in communicating with the central team.
• Performs other duties as assigned by the department lead/supervisor/manager.

Qualifications:

• Education: Licensed and/or Certified Pharmacy Technician in the state of Illinois.
• Familiarity with dispensing system a plus.
• Must have an expert level proficiency with MS Office, Outlook, Excel, Word, Power Point, internet, web-based applications, and other office equipment. We are a technology company looking for tech savvy work force.
• Excellent verbal and written communication.
• Ability to work in a fast paced environment and multi-task on a daily basis.

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Position Summary:

BI Developer will be responsible the upkeep and development of warehouse data to support our business decision making. The BI Developer builds and maintains a data warehouse design to generate reports on financial and market intelligence to aid in business performance monitoring and business decision making. A successful BI Developer has a strong working knowledge of business trends, and is able to read and analyze product, market, and share trends. You should have strong organizational, critical thinking, and communication skills.

Roles and Responsibilities:

• Analyzing product, market and share trends to build warehouse data.
• Translating business needs into technical specifications.
• Developing reporting systems that provide accessible information for decision making.
• Using warehouse data to generate reports to support business decision making and business performance monitoring.
• Maintaining data analytics platforms.
• Evaluating and improving existing BI systems.
• Conducting troubleshooting on BI models.
• Generating and delivering quality reports to customers and performing quality assurance checks on reports.
• Designing and plan BI solutions.
• Debugging, monitoring and troubleshooting BI solutions.
• Creating and deploying reports.
• Writing relational and multidimensional database queries.
• Configuring, deploying and maintaining database servers.

Technical Skills:

• Must have SQL knowledge.
• Must be able to create store procedures, triggers, views, index, functions.
• Good to have knowledge of BI tools like Pentaho, Power BI, etc.

Specialized Skills:

• Experience in data warehouse design.
• Working knowledge of BI technologies.
• Strong problem-solving and analytical skills.
• Strong attention to detail.
• Ability to work in a team.
• Good communication skills.

Professional Experience:

• 3-5 years’ experience as a BI Developer

Qualification:

• A Bachelor's degree in Computer Science, Engineering, or related field.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not have proven experience in working with US based clients.
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

Business Analyst (BA) will be part of a dynamic, cross-functional team who would be responsible for supporting both business and development stakeholders.The BA is responsible for supporting activities associated with technology development, implementation and documentation. This position involves producing and maintaining product documentation, support, perform user acceptance testing (UAT), and collaborate with IT-QA teams to identify system bugs and errors prior to final sprint deployments. This Candidate should be able to learn, adapt and excel in a fast-paced environment while effectively communicating the technical concepts to multiple stakeholders.

Roles and Responsibilities:

• Eliciting requirements – Exploring requirements in brief, it should be self-explained.
• Requirements of organization – Organizing requirements by importance, priorities and achievable phases.
• Translating and simplifying requirements – Simplifying and explaining requirements with easy language and real use cases, so that it can be understand by other teams.
• Requirements management and communication – Managing requirements with queries and questions asked by other team, also communicating questions with stakeholders.
• Requirements analysis – Analyzing single line/short requirements in detail to have full functional and understandable feature.
• Assisting with the business case – Managing use cases and helping the team to analyze the cases.
• Planning and monitoring – Planning and adjusting the requirements to get minimal achievable release and phases.
• Written and verbal communication, including technical writing skills – Explaining the requirements in the easy understandable language and strong communication skills to have coordination with US and India team.
• Understanding of systems engineering concepts – Should have knowledge and understanding of system engineering concepts to reform the requirements suitable to the system.
• The ability to conduct cost/benefit analysis – Conducting cost benefit analysis to get feasibility of the new requirements.
• Business case development (User stories) - Creating and managing use cases for the business for each requirement with every aspect and impacts on the system.
• Write technical documents, reports, CRM, user manuals, module user guides, system specifications, training material and other project deliverables to meet the product needs.
• Research and gather technical and background information for inclusion in project documentation and deliverables.
• Research various information sources, including requirements, design and release documents to obtain information and develop effective documents to be consumed by various stakeholders.
• Be proactive and take ownership for gathering information from Developers with reference to user notifications as well as release notifications for upcoming system releases.
• Research and gather technical information in terms of documenting logic for all modules.
• Write easy-to-understand user interface text, online help (e.g. Robohelp) and developer guides.
• Collaborates with master data management team to collect, aggregate, consolidate, and quality check all client data in CRM.
• Creates and maintains a structured folder on company drive to house all master data.
• Plan, coordinate and conduct functional training sessions for new employees and new enhancement for all employees.
• Review requirements (Business Requirement Documents, Interface Control Documents, etc.) pertaining to releases that need to be tested.
• Responsible for performing all final UAT testing and working closely with IT QA team to ensure documented requirements are delivered as per the agreed terms.
• Ensure all required fields and processes are followed; track defects and find resolution and provide additional details, if needed.
• Responsible for identifying and raising issues or concerns with development team.
• Assist in creating and updating tickets in JIRA.
• Participate in requirements gathering and elaborating in brief and providing to tech team. Elaborating requirements is taking care of how screen looks like, what will be the functionality of each function on the screen, what will be the impacts on the other modules with samples and use cases.

Technical Skills:

• Experience with Microsoft office, WORD, PPT, Wire-Framing Tools, and expertise in Excel
• Strong writing skills for technical and business writing in ENGLISH
• Strong interest & Flexible with technology subject matter
• Ability to grasp and explain complex technical concepts and prepare required document
• Ability to work with cross-functional teams to design the technical writing deliverable
• Strong knowledge of process mapping, integration of which in software UI, Etc.

Specialized Skills:

• Ability to work in a fast-paced environment, changing priorities and meeting strict deadlines by multi-tasking on a regular basis
• Ability to offer Innovative problem-solving and accept direction and complete work as per instruction
• Strong analytical skills while maintaining attention to details
• Excellent verbal and written communication in English
• Ability to work with US, UK, and Canada based business owners in a professional business conducive communication style
• Must have the ability to learn quickly and use office applications such as G-Suite apps, PPT, WORD, Excel, Project Management Tools (e.g. JIRA, Asana, etc.)

Professional Experience:

• 2-5 years’ experience

Qualification:

• MBA, B.Sc. in communication or technical field with proven experience or expertise in software design business requirements.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not have proven experience in working with US based clients.
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

This Position is responsible for developing kernel modules, embedded systems, and libraries for high-level languages. The primary responsibility will be to study the APIs of these different environments and apply C skills to develop modules that are efficient, reliable, and easy to maintain.

Roles and Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable C code.
• Implement performance and quality modules.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization, and automatization.

Technical Skills:

• Strong proficiency in C, with complete knowledge of the language specification
• Thorough knowledge of the standard library as specified by ISO and ANSI.
• Strong knowledge of Faircom Ctree.
• Good understanding of memory management in non-garbage collected environments.
• Knowledge of low-level threading primitives and real-time environments.
• Familiarity with system call wrapper library functions.
• Familiarity with embedded systems design and low-level hardware interactions.
• Knowledge of component data sheets and specifications.
• Familiarity with language tools, such as Lint, Valgrind, etc.
• Proficient understanding of code versioning tools.
• Familiarity with continuous integration.

Specialized Skills:

• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 2 to 5 years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Position Summary:

This position is responsible for building applications that may range from desktop applications to native mobile applications and embedded systems. The primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure.

Roles and Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable C++ code.
• Implement performance and quality modules.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization, and automatization.

Technical Skills:

• Strong proficiency in C, with complete knowledge of the language specification
• Thorough knowledge of the standard library, STL containers, and algorithms
• Strong knowledge of Pervasive Btrieve
• Good understanding of memory management in non-garbage collected environments.
• Understanding of dynamic polymorphism and C++ specific notions, such as friend classes
• Familiarity with templating in C++
• Familiarity with embedded systems design, low-level hardware interactions
• Knowledge of low-level threading primitives and real-time environments
• Familiarity with system call wrapper library functions
• Knowledge of component data sheets and specifications
• Implementation of automated testing platforms and unit tests
• Familiarity with continuous integration

Specialized Skills:

• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 2 to 5 years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Position Summary:

The MySQL DBA will be responsible for designing databases and ensuring their stability, reliability, and performance. The candidate will also work with other developers optimizing in-application SQL statements as necessary and establishing best practices. The candidate will help solve all database usage issues and come up with ideas and advice that can help avoid such problems in the future.

Roles and Responsibilities:

• Installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server and related products.
• Evaluate MySQL related products.
• Establish and maintain sound backup and recovery policies and procedures.
• Maintenance of the Database design and implementation.
• Implement and maintain database security (create and maintain users and roles, assign Privileges.)
• Database tuning and performance monitoring.

Technical Skills:

• Administration of database
• Maintaining Linux database servers
• Help write and optimize in-application SQL statements
• Ensure performance, security, and availability of database
• Handle common database procedures such as upgrade, backup, recovery, migration, etc.
• Prepare documentations and specifications
• Profile server resource usage, and optimize and tweak as necessary
• Collaborate with other team members and stakeholders
• Performance Tuning of Stored Procedure/Functions
• Worked with Stored Procedure, Functions, Indexes, Views, Triggers
• Knowledge of NoSQL (MongoDB) is added advantage

Specialized Skills:

• Excellent verbal and written communication in English
• Ability to work in a fast-paced environment
• Ability to multi-task on a regular basis
• Ability to accept direction and complete work according to instruction
• Strong analytical skills while maintaining attention to details
• Innovative problem-solving techniques
• Ability to organize, prioritize work, meet deadlines and work independently
• Ability to handle multiple projects and activities in a timely manner
• High Emotional Intelligence for an office environment
• Experience in working with office productivity tools; delivery assurance and/or industry standards on deliverables
• Experience in working with administrative and/or workflow systems
• Technical leadership of an engineering team to build, deploy, and support a reliable, performant and scalable restful platform

Professional Experience:

• 3+ years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not Comfortable Working on Mysql
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication

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Position Summary:

Database Administrator will be part of the core development scrum team working closely with various stakeholders to define the database requirements, designing the schemas, performance tuning and supporting the production databases. This role will also have responsibility for the managing the Data integrity, backup, security and troubleshooting of the MySQL databases.

Roles and Responsibilities:

• Identifies database requirements by being part of the scrum team; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems.
• Works with the application architect to define the database physical structure, functional capabilities, database security, data back-up, and recovery specifications.
• Maintains database performance by tuning the database parameters. Reviews the operating system options and hardware specs of the database server to ensure the server is appropriately sized to meet the future product demands.
• Shares database best practices among the team members by conducting training, writing blogs and sharing white papers.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by being involved in the various industry organizations and attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Technical Skills:

• 3+ years of experience in database administration
• 2+ years of experience managing MySQL database
• Understanding of various database technologies. E.g. Oracle, MSSQL, MongoDB
• Experience configuring and monitoring master/slave replication, various storage engines, and slow query log.
• Deep knowledge of the tools required to review, analyze and propose solutions to the challenges that arise during the development and production.
• Experience working with large scale production databases and performance tuning
• Familiarity with Jira, Confluence and GIT
• Excellent problem solving and troubleshooting skills
• Excellent communication skills and grasp of English language (Verbal, Written, and Technical Documentation)
• Bachelors in Computer Science or equivalent

Specialized Skills:

• Scripting language experience. E.g. Python, Perl
• Pharmacy or Healthcare IT industry background working for a US client

Professional Experience:

• 5+ years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Position Summary:

Software Engineer will be a part of the core development team working closely with various stakeholders to implement functionality, to our business success. This role will drive excellence through the design, development, deployment, and maintenance of complex software applications by leveraging agile software development practices. Software Engineer will work with Java/Spring technologies to build scalable applications with great user experience.

Roles and Responsibilities:

• Contribute to all phases of the development lifecycle.
• Write well designed, testable, efficient code.
• nsure designs follow specifications.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Technical Skills:

• Experience with Core Java, J2EE, Spring, Hibernate, HTML/HTML5, JavaScript, Jquery, Web Services, Micro services.
• Understand and use Messaging Based Services techniques.
• Working knowledge with PostgreSQL or similar SQL Databases.
• Working knowledge with AngularJS.
• Strong knowledge in Object Oriented Concepts with Core Java.
• Good understanding and practical experience with Enterprise Java Concepts and Methodologies.
• Good understanding of software development process in an agile environment.
• Excellent problem solving and troubleshooting skills.
• Solid coding practices including documentation, code reviews and unit testing.
• Knowledge of MongoDB and Junit will be an added advantage.
• Experience with AWS infrastructure, e.g. S3, EC2, database services (RDS) will be an added advantage.
• Contribute to Production Support and debugging across the platform while working with other software engineers.
• Strong experience with Application server development - Service layer patterns using Spring.

Specialized Skills:

• Excellent verbal and written communication in English.
• Ability to work in a fast-paced environment.
• Ability to multi-task on a regular basis.
• Ability to accept direction and complete work according to instruction.
• Strong analytical skills while maintaining attention to details.
• Innovative problem-solving techniques.
• Ability to organize, prioritize work, meet deadlines, and work independently.
• Ability to handle multiple projects and activities in a timely manner.
• High Emotional Intelligence for an office environment.
• Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables.
• Experience working with administrative and/or workflow systems.
• Technical leadership of an engineering team to build, deploy, and support a reliable, performant and scalable RESTful platform.

Professional Experience:

• 5+ years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not having Experience in JAVA, PostgreSQL, Angular
• Not fluent in speaking, reading, writing English as this position requires fluent English language- based communication.

Apply Now

Position Summary:

Software Engineer will be a part of the core development team working closely with various stakeholders to implement functionality, to our business success. This role will drive excellence through the design, development, deployment and maintenance of complex software applications by leveraging agile software development practices. Software Engineer will work with Java/Spring technologies to build scalable applications with great user experience.

Roles and Responsibilities:

• Contribute in all phases of the development lifecycle.
• Write well designed, testable, efficient code.
• Ensure designs are in compliance with specifications.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Technical Skills:

• Experience with Core Java, J2EE, Spring, Hibernate, HTML/HTML5, JavaScript, Jquery, Web Services.
• Understand and use Messaging Based Services techniques.
• Working knowledge with MySQL or similar SQL Databases.
• h3 knowledge in Object Oriented Concepts with Core Java.
• Good understanding and practical experience with Enterprise Java Concepts and Methodologies.
• Good understanding of software development process in an agile environment.
• Excellent problem solving and troubleshooting skills.
• Solid coding practices including documentation, code reviews and unit testing.
• Knowledge of Grails, ReactJS, MongoDB and Junit will be an added advantage.
• Proficiency with database management is a plus.
• Experience with AWS infrastructure, e.g. S3, EC2, database services (RDS).
• Contribute to Production Support and debugging across the platform while working with other software engineers.
• h3 experience with Application server development - Service layer patterns using Spring.

Specialized Skills:

• Excellent verbal and written communication in English.
• Ability to work in a fast-paced environment.
• Ability to multi-task on a regular basis.
• Ability to accept direction and complete work according to instruction.
• h3 analytical skills while maintaining attention to details.
• Innovative problem-solving techniques.
• Ability to organize, prioritize work, meet deadlines and work independently.
• Ability to handle multiple projects and activities in a timely manner.
• High Emotional Intelligence for an office environment.
• Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables.
• Experience working with administrative and/or workflow systems.
• Technical leadership of an engineering team to build, deploy, and support a reliable, performant and scalable RESTful platform.

Professional Experience:

• 3 - 8 years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not having Experience in java, My SQL
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

This position will be part of the core development team working closely with various stakeholders to test functionality critical to our business success. This role will design, implement and execution manual and automation test cases and the relevant tools.

Roles and Responsibilities:

• Perform functional, system, integration, certification, user acceptance and regression testing by creating and executing manual test cases and test plans.
• Perform automated testing utilizing the company tool, Eggplant, (or a similar tool) to write and execute the required scripts.
• Work with Business Analysts and Product Managers to ensure complete understanding of the software requirements that need to be tested.
• Monitor outstanding QA issues so they progress in a timely manner and are completed within the release schedules as defined by Product Management.
• Recommend program improvements or corrections to Product Management and/or Development staff. Ensure compliance with local, state and national standards, legislation and regulations.
• Assist Business Analysts and Product Managers with documentation of software.
• Collect and report testing results and metrics to all stakeholders as warranted.
• Abide by quality controls and Software Development Life Cycle procedures.
• Set up and configure test environments.
• Assist in post-implementation and production support as required.
• Keep current on product trends and technology innovations.
• Perform any other job-related tasks as requested by management.

Technical Skills:

• Experience analysing/testing system and application failures and being able to report those failures with specific details.
• Experience in the creation of test plans, test suites and test cases so they cover all aspects of a project and are reusable by other team members.
• Experience with TDS Products preferred but not required.
• Experience in all aspects of the pharmacy industry.
• Experience testing in Agile Environment, Scrum or Rapid Application Development Methodologies preferred but not required.
• Understanding of the Software Development Life Cycle preferred but not required.
• Experience with Microsoft Azure DevOps preferred but not required.

Specialized Skills:

• Strong analytical, troubleshooting skills.
• Quality – Demonstrates accuracy, thoroughness, and attention to detail, looks for ways to improve and promote quality and applies feedback to improve performance.
• Quantity – Meets productivity standards, completes work in a timely manner and strives to increase productivity.
• Dependability – Follows instructions, responds to management direction, and completes tasks on time.
• Innovation – Displays original thinking and creativity, meets challenges with resourcefulness and presents ideas and information in a manner that receives others’ attention.
• Ability to work independently and within a team environment.
• Excellent verbal and written communication in English.

Professional Experience:

• 3+ years’ experience

Qualification:

• BE(CSE) B. Tech, MTech, M.Sc., B.Sc. (IT), ME, M.Sc. (CS), MCA

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not having Testing experience in Selenium and Eggplant.
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

The MySQL developer will be responsible for developing database requests, store procedures, optimization and SQL reports. The candidate will also work with other developers optimizing in-application SQL statements as necessary and establishing best practices. The candidate will help solve all database usage issues and come up with ideas and advice that can help avoid such problems in the future.

Roles and Responsibilities:

• SQL Development.
• Evaluate MySQL queries.
• Creating store procedures and SQL reports.
• Maintenance of the Database design and implementation.
• Implement and maintain database security (create and maintain users and roles, assign Privileges.)
• Database tuning and performance monitoring.

Technical Skills:

• Administration of database.
• Knowledge of SQL fundamental
• Good in SQL development, Writing Queries, Stored Procedures, functions, views, triggers,index
• Help write and optimize in-application SQL statements
• Ensure performance, security, and availability of database
• Knowledge of database migration
• Knowledge of flat data table
• Good in Database performance tuning & monitoring Fixing bugs in & trouble shooting sql code
• Knowledge of how to write queries to prevent SQL injections
• Handle common database procedures such as upgrade, backup, recovery, migration, etc.
• Prepare documentations and specifications
• Profile server resource usage, and optimize and tweak as necessary
• Collaborate with other team members and stakeholders
• Performance Tuning of Stored Procedure/Functions.
• Worked with Stored Procedure, Functions, Indexes, Views, Triggers.
• Knowledge of NoSQL (MongoDB) is added advantage.

Specialized Skills:

• Excellent verbal and written communication in English.
• Ability to work in a fast-paced environment.
• Knowledge of any BI Tool like Pentaho will be added advantage
• Ability to multi-task on a regular basis.
• Ability to accept direction and complete work according to instruction.
• Strong analytical skills while maintaining attention to details.
• Innovative problem-solving techniques.
• Ability to organize, prioritize work, meet deadlines and work independently.
• Ability to handle multiple projects and activities in a timely manner
• High Emotional Intelligence for an office environment
• Experience in working with office productivity tools; delivery assurance and/or industry standards on deliverables
• Experience in working with administrative and/or workflow systems
• Technical leadership of an engineering team to build, deploy, and support a reliable, performant and scalable restful platform

Professional Experience:

• 1+ years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not comfortable working on Mysql
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

The Scrum Master will be responsible for guiding, assisting and focusing development teams on delivering functionality critical to the business. The perfect candidate is passionate about being a Scrum Master and will be responsible for setting team goals, removing impediments and guiding the development teams towards meeting sprint and release commitments. The Scrum Master works closely with the Business and IT product owners to maintain the product backlog, develop sprint plans, publish metrics and keep the entire leadership team updated on sprint and release status.

Roles and Responsibilities:

• Guides the development teams and organization on Scrum and Agile practices and ensures that processes produce maximum value for the company.
• Serves as a liaison between Business and IT product owners, developers, management and other stakeholders to ensure the scrum team is working in the most efficient and effective manner.
• Mentors and coaches the Scrum Teams and stakeholders on how to use Agile practices to maintain a cadence for sprints that produce quality deliverables, on time, within budget and with the highest quality.
• Provides support to the scrum teams by using a servant leadership style to proactively identify and remove impediments, mitigate risks and resolve issues quickly.
• Removes obstacles that may impede progress.
• Ensures optimal team performance through implementing efficient and effective processes while encouraging continuous improvement of the team.
• Collects and presents team, project and organizational metrics for product delivery that accurately describe development results and identifies critical opportunities for performance improvement.
• Guides the team on being self-organizing and shields the team from external distractions.
• Coordinates Release Management activities with all stakeholders for deployments.
• Displays an enthusiastic and positive attitude and holds teams accountable for commitments and deliverables.

Technical Skills:

• 2+ years of experience working as a Scrum Master role in an enterprise development team.
• 3+ years of experience managing multiple scrum teams with successful implementations.
• Deep knowledge of various techniques including servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency.
• Ability to organize, prioritize work, meet deadlines and work independently. Ability to handle multiple projects and activities in a timely, organized manner.
• Scrum Master certification (PSM, CSM ).
• Bachelors in Computer Science or equivalent.

Specialized Skills:

• Pharmacy or Healthcare IT industry background working for a US client.
• Knowledge of other Agile approaches. E.g. Kanban, XP, Crystal, Lean, Six Sigma.
• Strong experience with customizing Jira to ensure proper metrics can be generated for an effective scrum.
• Working knowledge of the java technology stack.
• Excellent communication, mentoring and coaching skills.

Professional Experience:

• 5+ years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Position Summary:

UI Developer will be part of the core development team working closely with various stakeholders to implement user interface critical to the business. This role will primarily focus on designing and coding the front-end UI, while delivering a consistent, usable, and valuable experience to our customers.
UI Developer will work with latest technologies to build applications with great user experience.
UI Developer will document the UI best practices and train/mentor other software engineers.

Roles and Responsibilities:

• Be part of agile development environment to develop and deliver easy to use, user interface.
• Build wireframes and rapid prototypes to demonstrate feasibility.
• Develop fluid responsive UI that will work in mobile devices, tablets and desktops.
• Work with Product Owner to analyze the UI requirements, develop wireframes and provide appropriate estimates as part of sprint process.
• Committed, dedicated developers who are willing to learn, apply and think out of the box and contribute to the innovation.
• Deliver user-centered, responsive and intuitive interfaces to achieve consistent interface.
• Research UX/UI design and development best practices and continually evolve the UI patterns that teams across the development can leverage.

Technical Skills:

• Experience building user Interface for enterprise applications.
• Experience in web technologies and JavaScript technologies. E.g. Angular JS, jQuery.
• Experience with leveraging RESTful APIs, Spring Framework, Hibernate and related technologies.
• Experience developing responsive design applications that work well in various devices and browsers
• Solid understanding of HTML5 and CSS.
• Excellent communication skills and grasp of English language (Verbal, Written, and Technical Documentation)
• Good understanding of agile software development practices.
• Ability to organize, prioritize work, meet deadlines and work independently. Ability to handle multiple projects and activities in a timely, organized manner

Specialized Skills:

• Understanding of developing applications for the cloud
• Understanding of Java Enterprise and GRAILS development platform
• Design patterns and TDD awareness
• Pharmacy or Healthcare IT industry background working for a US client
• Excellent Verbal and Written Communication in English.
• Ability to Work in A Fast-Paced Environment.
• Ability to Multi-Task on A Regular Basis.
• Ability to Accept Direction and Complete Work According to Instruction.
• Strong Analytical Skills While Maintaining Attention to Details.
• Innovative Problem-Solving Techniques.

Professional Experience:

• 2+ Years Professional Experience

Qualification:

• Graduate Degree

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent In Speaking, Reading, Writing English

Apply Now

Position Summary:

UX Designer Will Be Part of The Core Development Team Working Closely with Various Stakeholders to Create the Look, Layout, And Features of a Website. The Job Involves Understanding Both Web and Graphic Designing. Once A Website Is Created, A Designer Helps with Maintenance and Additions to The Website. They Work with Development Team or Managers for Keeping the Site Up to Date and Prioritizing Needs, Among another task

Roles and Responsibilities:

• Design Front-End Layouts Along with The Best Practices of Internet/Portal Designs.
• Expertise in Building/Customizing Themes and Sliders.
• Understand Product Specifications and User Psychology.
• Conduct Concept and Usability Testing and Gather Feedback.
• Create Personas Through User Research and Data.
• Define the Right Interaction Model and Evaluate Its Success.
• Develop Wireframes and Prototypes Around Customer Needs.
• Find Creative Ways to Solve UX Problems (E.G. Usability, Findability)
• Work with UI Designers to Implement Attractive Designs.
• Communicate Design Ideas and Prototypes to Developers.
• Keep Abreast of Competitor Products and Industry Trends.

Technical Skills:

• Experience as A UX Designer, UI Designer and Similar Role.
• Advanced Skills in Photoshop, Illustrator and Other Adobe Tools.
• HTML5, CSS 3, Javascript , JQuery , Other Latest Web Standards.
• Full Hold on Responsive Web UI, Wordpress Theme Design, Bootstrap Design, Etc.
• Strong Knowledge of Color Theory.

Specialized Skills:

• Underlying Skills That Enables an Employee to Perform Effectively on The Job.
• Excellent Verbal and Written Communication in English.
• Ability to Work in A Fast-Paced Environment.
• Ability to Multi-Task on A Regular Basis.
• Ability to Accept Direction and Complete Work According to Instruction.
• Strong Analytical Skills While Maintaining Attention to Details.
• Innovative Problem-Solving Techniques.

Professional Experience:

• 2+ Years Professional and Detailed Graphic Design And/or Web Design Experience

Qualification:

• Graduate Degree in Fine Arts or Related Field or Equivalent.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent In Speaking, Reading, Writing English

Apply Now

Position Summary:

A Patient Care Pharmacist is responsible for collaborating with Client’s stakeholders while working under the direction of a team lead/supervisor/manager. He or she will be responsible for maintaining a high standard of consistent operational procedures, care coordination, communication and processes between all Client’s stakeholders.

Roles and Responsibilities:

• The Patient Care Pharmacist maintains positive stakeholder relationships with the daily operations of the specialty care program.
• Handles any incoming and outgoing calls, faxes, and emails with pleasant and professional demeanor.
• Communicates on behalf of the prescribers and pharmacies to payors and pharma relating to any specialty program needs.
• Manages communication with prescribers and payors to resolve issues and to provide updates of their patient’s referral status.
• Coordinates patient financial assistance and support services, copay cards, funding assistance and manufacturer support programs.
• Completes prior authorization (PA) for specialty patients. PA’s must be done verbally via telephone or application. A thorough review of the patient’s Statement of Medical Necessity must be provided, which includes diagnosis, signs/symptoms of the disease, prior failed treatments, contraindications, laboratory tests and results and any other pertinent medical information for the patient’s case.
• Collaborates with their team and other Hub Operations personnel for support and guidance.
• Maintains compliance with company policies and procedures, complies with all laws regulating pharmacy services.
• Maintains all PHI according to HIPAA rules.
• Assists in training of new staff members as needed.
• Works independently on other projects as assigned.
• Performs other duties as assigned by management.

Technical Skills:

• Expert level proficiency with MS Office, Outlook, Excel, Word, and PowerPoint.
• Knowledge of internet, web-based applications, and other office equipment.
• Tech savvy and ability to learn new systems or functionality.

Specialized Skills:

• Knowledge of medical terminology.
• Ability to work in a busy, fast paced environment as a team player.
• Strong attention to detail and quality assurance.
• Ability to multi-task in an organized fashion with focus on completing tasks in a specified timely manner.
• Innovative and self-developing.
• Exhibits strong work ethic and is open to learning new skills.
• Receptive to mentorship from management.
• Excellent verbal and written English communication skills.

Professional Experience:

• 0-4 years’ experience

Qualification:

• B. Pharm, B.Sc

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not willing to work in night shift
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

The Sales and Marketing Representative is a Mediator between key prescriber practices, hospitals and clinics, and the Client’s sales force. The Sales and Marketing Representative is responsible for the coordination of meetings between the Pharmacies/Doctors and the client’s sales manager. The Sales and Marketing Representative must work with Sales Operations Manager to create strategies and targeting prescriber practices to maximize the revenues. The S&M Representative uses quality sales techniques and superior customer service skills to represent the company, its products and service offerings, and existing and prospective customers. S&M Representative is accountable for scheduling successful meetings that increase sales and maximizing revenue as part of the sales team goal and objectives.

Roles and Responsibilities:

• Check the data of Pharmacies, Doctors, clinics and other sources to ensure data is accurate for practice and sources. Add all the correct data on its appropriate location after validation
• Identifying eligible key pharmacy partner accounts through sales analytics and CRM System, and from information evaluated from cold calls.
• Assisting the Client’s internal and external sales force by generating and following up on leads through intensive business-to-business outreach by phone to support marketing.
• Resolving customer queries to close sales and educating offices on the competitive advantage that Client can bring to their business.
• Meeting or exceeding all performance goals, on a consistent basis.
• Thoroughly and accurately recording all sales information into System.
• Scheduling appointments with key Pharmacies, Doctors, clinics and pharmacy partner accounts on behalf of the Client’s internal and external stakeholders, coordinators, etc.
• Ability to learn quickly through formal training on products and services and apply this knowledge to demonstrate progress and completion of job related and company goals.
• Ensuring Customers are satisfied with necessary support to meet their needs.

Technical Skills:

• Strong knowledge of word processing, spreadsheet, database and presentation software
• 1-2 year of experience into Equivalent field
• MUST BE FLUENT IN ENGLISH to communicate with confidence and clarity.

Specialized Skills:

• Advanced problem-solving and analysis skills.
• Superior oral and written communication skills. This position requires extensive communication over the phone. Candidate must have prior experience interacting with US based customers over the phone in a professional, fluent, and comprehensive manner with excellent customer service.
• Excellent time management in effectively managing, sorting, data, information and executing responsibilities to promote relationship building between accounts and company operations.

Professional Experience:

• 1+ years’ experience

Qualification:

• Bachelor’s degree in any equivalent course.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not willing to work in Night Shift. Must have proven experience in working with US based clients in the Night Shift.
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

This role is a key piece in ensuring that any converted, merged, or split data is as accurate and complete as possible. You will be responsible for ensuring all necessary and expected data is present ahead of project completion, as well as continued follow up until received, if not present. Self-motivation, meticulous standards, and flexibility will need to be the standard expectations, for positive-customer driven results.

Roles and Responsibilities:

• Complete the live data load at customer level, from data collected in house or by data collection vendors, for onboarding customers.
• Assist with loading and/or decrypting images to either provide at store level or to specificities conversion company.
• Complete the collecting, parsing, converting, and merging of data for pharmacies that request merges and splits to be completed.
• Perform and/or maintain SQL changes and specific shell scripts to internal programs that work in conjunction with compiled conversion programs.
• Ability to Review C code for our conversion programs to determine issues and enhancements as they arise. Work with development to QA and ensure all enhancements and fixes are implemented in a timely manner. As well as keeping a constant line of communication with our development team to ensure our internal conversion program maintains update and accurate results.
• Complete quality assurance assessments of all data provided by a store or a selected data conversion company to ensure accuracy and consistency.
• Provide assigned trainers and project managers, ahead of go-live, with a qualitative review of the customers converted test data.
• Coordinate with existing customers to copy requested files to another store that they own.
• Assist Point of Sale installers with converting vendor item files into a format WinScan POS can import in order to minimize manual item entry of OTC items.
• Communicate with the new and existing customers to determine the exact details of their current data in order to ensure the data is converted as accurately as possible. This ensures their non-standard setups are completed prior to the install date.

Technical Skills:

• Proven work experience as a data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Knowledge and experience to use statistical packages for analyzing datasets (Excel etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Expertise at resolving queries, report writing and present findings.
• Must have proficiency with MS Office and advance excel internet and web-based applications.
• Strong writing skills for technical and business writing in ENGLISH.

Specialized Skills:

• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 3 to 5 years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Position Summary:

Manage day-to-day direct administrative support to the CEO – which includes scheduling meetings, managing, and updating Outlook calendars, reads, prioritizes, and distributes incoming mail, correspondence, email; creation and layout of presentations, file expense reports, maintain confidential files and records, and other special projects as assigned. Process incoming mail, including securing signatures, further electronic and/or hard copy distribution, file maintenance, etc. Reviews and approves expense reports on their behalf.

Roles and Responsibilities:

• Manage Outlook calendars ensuring priority meetings are scheduled and attended. Provide all meeting attendees/stakeholders with necessary documentation for meetings and ensure all attendees are well prepared.
• Facilitate direct contact between senior managers and other individuals. Act as liaison with other departments and parties outside of the company to coordinate meetings, scheduling, and other issues.
• Provide timely, courteous responses to all requests and inquiries, maintaining highest levels of confidentiality when warranted including phone calls, staff personnel/salary issues, processing items requiring signature approval, routing documents for distribution, composing correspondence, filing, faxing, and mail.
• Coordinate travel for CEO, as well as any member of their teams that need/ask for assistance. Make all necessary travel arrangements (i.e., lodging, registration, etc.). Oversee logistics implementation and troubleshooting. Submit traveler approval forms on behalf of executive staff following company’s travel policy.
• Acts as liaison to the teams during CEO absences, building trust with these individuals to ensure continued confidence in their leaders.
• Provide general administrative support to departmental staff as necessary, which includes but would not be limited to mailings, photocopying, ordering office supplies, word processing requests, scheduling meetings, meeting set up, meeting tear down, etc.
• Compose, edit, compile, and distribute reports and documents as requested. Assist with special projects as requested by individual team members as priorities allow. Understands and complies with ethical, legal, and regulatory requirements applicable to our business.

Technical Skills:

• Excellent computer skills, Technology savvy with website tools, including google forms, surveys, e-mail, outlook, MS Office word, power point, excel, spreadsheet, etc. Ability to easily adapt to learning new software systems they may not be familiar with (i.e., Expensables, SalesLogix, DocuSign, Asana.com, or others as deemed necessary for the position).
• Ability to work independently as well as in a group setting. Ability to make decisions, as well as exercise judgment and discretion in daily and administrative tasks. Understanding and ability to maintain confidentiality.
• Proven ability to multi-task, work in a very fast-paced, dynamic environment, can embrace change, and handle stress/pressures of the job in a tactful, professional manner.
• Excellent organizational skills to effectively prioritize duties and responsibilities.
• Professional and Excellent verbal, written, and grammatical skills including telephone etiquette. Strong attention to detail.
• Demonstrated tact and independence in handling internal and external contacts.

Specialized Skills:

• Ability to work in a fast-paced environment, changing priorities and meeting strict deadlines by multi-tasking on a regular basis
• Ability to offer Innovative problem-solving and accept direction and complete work as per instruction
• Strong analytical skills while maintaining attention to details
• Ability to work with US, UK, and Canada based business owners in a professional business conducive communication style
• Must have the ability to learn quickly and use office applications such as G-Suite apps, PPT, WORD, Excel, Project Management Tools (e.g., JIRA, Asana, etc.)

Professional Experience:

• 3-5 years’ experience

Qualification:

• Associate degree in an administrative field or equivalent.
• Knowledge of the pharmaceutical, pharmacy, or healthcare setting is preferred.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Not have proven experience in working with US based clients.
• Not fluent in speaking, reading, writing English as this position requires fluent English language-based communication.

Apply Now

Position Summary:

As a Hardware support, your focus will be providing an effortless experience for your team's interaction with product and development. You will be the final escalation point for your team, providing outstanding support and feedback. You are a great fit if you are a driven, multitasker, detail-oriented, active listener, team player, and enjoy making customer’s lives easier.

Roles and Responsibilities:

• Researching advanced tickets that have been escalated beyond tier 2 support. This includes verifying and reporting program bugs and reviewing tickets for areas of additional training or documentation needs in support.
• Working with the Product Support Management team to verify that program bugs are duplicated and reported promptly and keeping in contact with the customer to provide resolution expectations throughout the ticket lifecycle.
• Working with Support Management to facilitate when additional training or documentation is needed for the support team.
• Providing empathy towards the client, as well as providing them with clear expectations of our standard procedures for handling these types of tickets.
• Working with each other and the PSM team to escalate cases that need assistance.
• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced environment while maintaining accuracy.
• knowledge of command line interface (CLI) in both Linux and Windows Knowledge of Pharmacy Robots and other hardware desired.
• Networking experience in a corporate environment (Understanding TCP/IP stack and network devices)
• RAID configuration and management experience diagnosing and replacing computer hardware Networking (configuration, management, troubleshooting) Basic Domain / Active
• Directory, Printer install, troubleshooting, and networking, Command Prompt or PowerShell knowledge

Technical Skills:

• Intermediate knowledge of CLI (command line interface) Both Linux and Windows
• Networking experience in a corporate environment (Understanding TCP/IP stack and network devices)
• Knowledge of Pharmacy Robots and other hardware
• RAID configuration and management experience
• Experience diagnosing and replacing computer hardware.
• Networking experience (configuration, management, troubleshooting)
• Basic Domain / Active Directory experience
• Printers install, troubleshooting, and networking experience.
• Command Prompt or PowerShell knowledge
• General troubleshooting experience (Reading system logs and error codes to find solutions)
• 3+ years of Customer Service
• 3+ years of Pharmacy OR Technical Troubleshooting
• 1+ years of advanced TDS ticket troubleshooting
• 1+ years of Technical writing experience

Specialized Skills:

• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 3 to 5 years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Roles and Responsibilities:

• Design and implement an overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media, etc
• Screen candidates resume and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants relevant knowledge, skills, soft skills, experience, and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote companys reputation as “best place to work”

Desired Candidate Profile:

• Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter)
• Solid ability to conduct different types of interviews (structured, competency-based, stress, etc)
• Hands-on experience with various selection processes (video interviewing, phone interviewing, reference check, etc)
• Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc)
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS)
• Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
• Excellent communication and interpersonal skills
• Strong decision-making skills
• BS/MS in Human Resources Management

Professional Experience:

• 3 to 5 years’ experience

Qualification:

• Any graduate

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now

Position Summary:

The Information Security Engineer is an individual with solid hands-on technical understanding of information security, enterprise security solutions, latest security regulations, security best practices and security threats. This position maintains and administers enterprise security solutions, such as enterprise endpoint security, email security platform, as well as enforcing security policies to control access to systems and applications. The person assists the security team in improving the security measures, user awareness program, maintaining and enforcing security policies, and ensuring compliance. In addition, the individual needs to have solid understanding of IT infrastructure, networking, application design, cloud, big data, databases, and IT/healthcare/privacy regulations. As an Information Security Engineer, the person will be accountable for having detailed and up-to-date knowledge in a broad range of information security disciplines, regulations and compliance, and security threats to help educate and drive the implementation and standardization of the organization’s enterprise security program.

Roles and Responsibilities:

• Under the guidance of the Director of Information Security, work with the team to provide vision and guidelines with applicable regulations and cybersecurity frameworks (e.g., HIPAA, PCI DSS, NIST 800).
• Collaborate to develop and implement appropriate policies, procedures, and reporting metrics to ensure the security controls and compliance requirements are met.
• Assist with designing, configuring, and deploying new enterprise security solutions, such as network security, cloud security, and application security solutions and services.
• Administrating, maintaining, monitoring, and reporting of appropriate enterprise security solutions, including but not limited to endpoint security (EDR), data leakage prevention (DLP), access control, email security, and vulnerability scanners.
• Assisting in designing, testing, and executing the company’s security incident response and BC/DR plans.
• Review and provide security and compliance recommendations to appropriate IT and Dev projects to ensure that security concerns are addressed throughout the project(s) life cycle(s).
• Participate in internal security audits and risk analysis to identify weaknesses, assess the effectiveness of existing controls, and recommend remedial actions.
• Research and maintain effective knowledge of emerging technologies and provide guidance to management for strategic planning.
• Stay current and up to date with latest security news, threats, and applicable regulations. Protect the internal and external environments and the organization’s global network against emerging threats and risks.
• Respond to internal users’ security questions/concerns, external audit requests, customers’ assessments, and appropriate compliance requirements.
• Assist with the implementation of company’s GRC platform and designing appropriate automated rules to improve compliance with appropriate cybersecurity and compliance policies and requirements.
• Write technical reports as needed to communicate applicable security incidents and/or potential risks.
• Work individually and in a team environment. Multitask and use time efficiently to meet project/task deadlines in a fast-paced environment.
• Other duties as assigned.

Technical Skills:

• University degree in Information Security, Computer Science, Computer Engineering, Information Technology (or equivalent of education and work experience)
• Minimum of 2-3 years of experience in Information Security, IT Security, and/or IT Risk Management
• One or more of the following certifications: CISSP, CISM, HCISPP, SSCP, CompTIA Security+
• Demonstrated technical skills in Enterprise Security, Cloud Security, Network Security, Application Security
• Knowledge of cybersecurity frameworks and relevant regulatory requirements
• Technical understanding of IP networking, data centers, and disaster recovery
• Technical understanding of systems, applications, and databases
• Excellent communication skills at all organizational levels
• Strong project management and time management skills
• High level of personal integrity and ability to professionally handle confidential matters
• Capable of acting calmly and managing incidents under high pressure and stress
• Capable of multitasking in a fast paced, multifaceted environment
• Ability to work well with customers, peers, and management
• Proficient with the Microsoft Office Suite, Visio, and SharePoint
• Must be able to read, write and speak English proficiently

Specialized Skills:

• Bachelor’s degree in Information Security, Computer Science, Computer Engineering, Information Technology (or equivalent of education and work experience)
• 5-7 years of experience in Information Security, IT Security, and/or IT Risk Management
• Demonstrated experience in cybersecurity frameworks, such as NIST 800 and ISO/IEC 27001/27002
• Demonstrated experience and knowledge of relevant regulatory requirements, such as The U.S. Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standards (PCI DSS)
• Previous working experience in global environments
• CCSP, CSSLP, CISA, CRISC certifications are a plus

Professional Experience:

• 5 to 7 years’ experience

Qualification:

• BE(CSE) B.Tech, M.Tech, M.Sc, B.Sc (IT), ME, M.Sc(CS), MCA.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

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Position Summary:

The accountant position is responsible for the bookkeeping, financial administration, and financial analysis and financial operations of the company. It includes working with the CEO and other executive team members to forecast, manage, and report on department, and company level budgeting, including but not limited to the development of a financial operations strategy, metrics tied to that strategy, and the ongoing development and monitoring of financial control systems designed to preserve company assets and report accurate financial results.

Essential Functions:

• Responsible for supporting the Chief Executive Officer and other officers of KloudScript in forecasting, managing, and assessing the department and organizational financial performance against the annual budget.

Book-Keeping and Accounting:

• Manage day-to-day accounting, financial Statement, P&L, Balance Sheet, and cash flow maintenance (including payroll processing & maintenance, accounts receivable and collections, and accounts.
• Prepare Expense Analysis and Budgets
• Good command over GAAP of US Accounting and Indian Accounting.
• Review of all Vendors & Typical Monthly, Quarterly, and Annual Expenses. Payment to Vendor
• Expense Invoices scanning and filling
• Payment, Filing and Auditing of all compliance like TDS, PF, ESIC, Professional Tax.
• Excellent problem solving and troubleshooting skills.
• Solid coding practices including documentation, code reviews and unit testing.
• Reconciliation of invoices
• Supervise the general ledger to ensure all financial reporting deadlines are met. Manage and maintain financial and accounting software and establish chart of accounts with utmost attention to detail and accuracy to prevent any errors in reporting or financial audits.
• Assist the CEO in the daily banking requirements. Ensure the monthly and quarterly Bank Compliance activities are performed in a timely and accurate manner.
• Manage annual audit preparation and process, Act as the historian with respect to accounting matters
• Ensure the accurate and timely processing of positive pay transactions, manage account based on GAAP principals, learn the business specific accounting and financial book-keeping needs
• Manage and maintain controls over expense reporting and employee reimbursement of expense in line with budget, process, and company policy and procedures.
• Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Respond to inquiries from the Chief Financial Officer, Chief Executive Officer, and other company-wide managers regarding financial results, special reporting requests and the like.
• Work with the Chief Financial Officer to ensure a clean and timely year end audit. Ensure adequate controls are installed and that substantiating documentation is approved and available such that all purchases may pass independent and governmental audits.

Department Process and Controls Management:

• Implement and/or create fundamental accounting policies and procedures. Obtain and maintain a thorough understanding of the financial reporting and general ledger structure. Train the Finance Unit and other staff on raising awareness and knowledge of financial management matters. Development and implementation of new procedures and features to enhance the workflow of the Finance department.
• Developing tools and systems to provide critical financial and operational information to the Chief Executive Officer and making actionable recommendations on both strategy and operations.
• Ability to simplify accounting concepts and teaching and leading knowledge dissemination to others in the company.

Financial Analysis, Modeling, and Reporting:

• Ensure an accurate and timely monthly, quarterly and year end close. Ensure the timely reporting of all monthly financial information. Prepare financial management reports in a timely manner for use by the management team and the Board to run the business
• Manage and maintain efficient budget and forecasting activities. Participating in key decisions pertaining to strategic initiatives, operating model, and operational execution.
• Participate in developing new business, specifically: assist the CEO in identifying new opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
• Developing financial business plans and forecasts. Update financial models and analyze budget to actual activity
• Prepare and distribute various analyses and reports required by corporate development efforts. Collaborate with the other team members to support overall department goals and objectives.
• Conduct all financial operations professionally and confidentially in collaboration with the CEO.
• Promotes and supports company policies, procedures, mission, vision and core values by training and providing direction to others in their use and application.
• Works closely with quality assurance / compliance team to ensure that all processes are aligned and adhered to appropriate guidelines; communicates updates to constituents accordingly
• Other duties as assigned.

Qualification:

1. Education and/or Training:

• Bachelor’s or master’s degree in accounting

2. Professional Experience:

• • • 5+ years of finance and accounting/bookkeeping experience
    • Proficient in Quick Books Online, Quick Books Desktop, and Other Industry standard financial software
    • Proficient in Job Costing, Pre-Paid Invoicing, Multi-state accounting practices
    • Understanding of payroll and related payroll taxes/benefits
    • Must have financial audit, financial modeling, and reporting experience
    • Fluent professional English speaking and writing skills

3. Specialized Skills:

• • • Underlying skills that enables an employee to perform effectively on the job.
    • Understanding of GAAP, accounting, finding and fixing discrepancies
    • Multi-tasking, very technology focused and comfortable with cloud-based tools and resources
    • Extremely detail oriented and drive to be accurate to the lowest level of detail.

4. Technical Skills:

• • • Underlying skills that enables that enable an employee to perform effectively on the job.
    • Quick books experience with Job Costing emphasis
    • Advance/Super User level of Excel experience required for financial modeling and analysis.
    • Expense software experience (Concur, Expensify or similar)
    • Basic knowledge of state and federal filing deadlines as related to payroll
    • Fluent professional English speaking and writing skills

5. Applicants must be able to pass a credit check, background check, driver’s license verification and background investigation prior to employment.

Physical Requirements:

1. Physical Activities:

• Ability to continuously sit for long periods of time.
• Ability to bend or squat occasionally.
• Ability to lift to 10 pounds occasionally.

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Position Summary:

As a Business Analyst, you will leverage your technical, problem solving, and communication skills to analyse data and uncover actionable business insights for our pharmacy customers and internal TDS decision-makers. The Business Analyst will be an integral piece of a new Data Analytics team, which focuses on providing robust, credible, and insightful analyses to support new initiatives, drive decision making, and foster creativity for TDS customers and internal stakeholders.

Roles and Responsibilities:

• Collecting financial and operational data from pharmacies to review, audit, and analyze to help pharmacies understand their business economics.
• Communicate findings with manager and prepare reports that may be shared, including internal business units and external clients.
• Ensure quality work through a thorough knowledge and understanding of reporting logic, analysis of discrepancies, and ability to audit findings to determine root cause of issues.
• Experience with forecasting, budgeting, and financial analyses.
• An inherent responsibility to seek opportunities for streamlining and improving of internal and external report offerings.
• Understanding of key performance indicators and how to track results against them.

Technical Skills:

• Knowledge of visualization/dashboard design techniques for data analysis and presentation
• Skilled in one or more business intelligence tools, such as Power BI or Looker
• Experience with SQL coding

Specialized Skills:

• Advanced Excel experience required.
• Proven analytical background.
• Experience working with senior decision makers.
• Ability to multi-task in a fast-paced environment
• Detail-oriented and dedicated to follow through.
• Effective time management skills
• Ability to work well both independently and as a team member.
• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 3-5 years of data analysis experience, pharmacy experience preferred.

Qualification:

• Bachelor’s degree in related field preferred

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

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Position Summary:

As a Business Intelligence (BI) Report Developer, you will be an integral member of the Data Analytics team responsible for the design, development, implementation, and maintenance of internal BI reports, external customer (pharmacy) reports, and interactive analytic dashboards. This is a technical role that involves developing stored procedures, data integrations, and data visualizations, and automated processes, but also an analytic role that involves understanding the need at hand, what data insights are relevant, and how to tell a “data story” using visualizations.

Roles and Responsibilities:

• Participate in business analysis activities to gather reporting and dashboard requirements.
• Translate business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources.
• Design and implement an internal reporting toolkit to provide access and insight to our “sources of truth”; helping leadership answer questions in real-time to make better decisions.
• Provide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal users.
• Provide technical assistance and cross training to other team members.
• Provide training and assistance to users for generation of ad-hoc reports.
• Design and implement technology best practices, guidelines, and repeatable processes.

Technical Skills:

• Expertise within business intelligence tools, such as Power BI or Looker
• Strong communication/interpersonal skills (verbal and written)
• Ability to manage multiple priorities and assess and adjust quickly to changing priorities.
• Detail-oriented and dedicated to follow through.
• Effective time management skills
• Ability to work well both independently and as a team member.
• Experience with data warehouse implementations
• Experience working with SQL and NoSQL databases
• Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures
• Requires strong analytical, conceptual, and problem-solving abilities.
• Programming / scripting experience and knowledge of software development life cycle is preferred.

Specialized Skills:

• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 3+ years of developing and implementing enterprise-scale reports and dashboards.

Qualification:

• Bachelor’s degree in Computer Science or related field is preferable. Equivalent combination of experience, education and training will be considered.

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

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Position Summary:

As a Data Scientist, you will be helping the Data Analytics team leverage vast amounts of data to discover opportunities to improve products/services, uncover hidden insights, and support smarter decision making with relevant analytics. The ideal candidate will have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building, and implementing models, creating algorithms, and running simulations.

Roles and Responsibilities:

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Processing, cleansing, and verifying the integrity of data used for analysis.
• Develop custom data models and algorithms to apply to data sets.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
• Develop company A/B testing framework and test model quality.
• Develop processes to monitor and analyze model performance and data accuracy.

Technical Skills:

• Strong problem-solving skills with an emphasis on product development.
• Experience using statistical computer languages (Python, R, SQL, C++, etc.) to manipulate data and draw insights from large data sets.
• Experience working with SQL and NoSQL databases
• Experience with BI and data visualization tools, such as Power BI
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications.
• Excellent written and verbal communication skills for coordinating across teams.
• A drive to learn and master new technologies and techniques.

Specialized Skills:

• Excellent Leadership, interpersonal and teamwork skills.
• Excellent verbal and written communication in English.
• Great attention to detail, Organizational skills, and an analytical mind.
• High Emotional Intelligence for an office environment.
• Degree in Computer Science, Statistics, or relevant field.

Professional Experience:

• 3-5 years of experience manipulating data sets and building statistical models.

Qualification:

• Bachelor’s or master’s degree in Data Science, Statistics, Computer Science or another quantitative field

Perks:

• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities

Do not apply if:

• Do Not Apply If You Are Not Fluent in Speaking, Reading, Writing English

Apply Now