HR Manager

 

The HR Manager is responsible for managing the overall HR strategy and human resource operations for KloudScript. As the HR Manager, the responsibilities include; Talent Acquisition, Performance Management, Employee Relations, Training, Onboarding, Compliance, Compensation and Policy Development and Implementation. The HR manager will work closely with the supporting HR staff and the members of the management team to identify and support the overall business needs and vision of the company.

 

Essential Functions

  • Participates in developing Human Resources department goals, objectives and systems.
  • Recommends new approaches, develops policies and procedures and employee handbook to continually improve efficiency of the department and services performed.
  • Assists in preparation and evaluation of reports, decisions and results of department in relation to established goals.
  • Responsible for the recruitment and selection of all open positions, including interns and contractors.
  • Provides support in all HR processes, including offer letters, onboarding, salary reviews and HR information updates.
  • Oversees the performance management process and provide coaching as necessary.
  • Conducts new employee orientations, exit interviews and employee counseling.
  • Performs benefits administration to include claims resolution, change reporting, approving invoices for payment and communicating benefit information to employees, evaluation and negotiations with benefits vendors and brokers.
  • Develop and implement company policies, procedures, and maintains employee handbook and policies and procedures manual.
  • Maintains human resource information system, HR records, record audits, and compiles ad-hoc reports for executive management.
  • Administers the annual compensation and bonus program; monitors the performance evaluation progress, and revises as necessary, updates and development of job descriptions, department restructuring, and assistance to department managers in communication and implementation of a departmental re-Orgs.
  • Represent HR in administrative staff meetings, seminars, job & career fairs and other company functions. Maintains company, organization charts and the employee directory.
  • Maintains company career site and posts all open positions to various job boards.
  • Maintains compliance with federal and state regulations concerning employment, such as EEO reporting.
  • Performs other related duties as required and assigned, including facility management and office management.
  • Participates in administrative staff meetings and attends other meetings and seminars.
  • Maintains company, organization charts and the employee directory.
  • Conducts employee satisfaction surveys, manages employee engagement programs, etc.
  • Coordinates and manager reporting responsibilities for HR generalist, facility managers, office managers and offshore HR managers.
  • Occasional international travel may be necessary.

Qualifications

Education and/or Training:
  • Bachelor’s degree and three to five years’ human resource experience, or a master’s degree in human resource management and two years’ experience in the HR field, or seven years of experience in the HR field, or any similar combination of education and experience. SHRM certification is a plus.
Competencies required:
  • Business Acumen, Communication, Critical Evaluation, HR Expertise, Leadership & Navigation, Relationship Management, Cultural Awareness and Ethical Practice, Competency in communication and coordination with the CEO and other C-level executives, Above average project management and writing skills.
 Professional Experience:
  • 3-5 years of progressive human resource experience, or a master’s degree in human resource management and two years’ experience in the HR field, or seven years of experience in the HR field, or any similar combination of education and experience.
Licenses/Certifications:
  • SHRM certification and experience in working with TriNet, Paylocity, ADP and/or other PEOs are preferred.

Preferred Skills

Specialized Skills:  Underlying skills that enables an employee to perform effectively on the job.
  • Excellent verbal and written communication with demonstrated ability to interact with all levels of an organization.
  • Demonstrated ability to maintain ethics, integrity and confidentiality needs around HR, including professional conduct and maintenance of a degree of separation between personal and professional relationships with other employees of the company.
  • Experience working in a start-up or fast paced environment with demonstrated ability to multi-task on a daily basis preferred.
Technical Skills:  Underlying skills that enable an employee to perform effectively on the job.
  • Must have expert level proficiency with MS Office applications, internet, web-based applications, and other office equipment.
  • High level of competency in presentation, writing, and communication at all levels in the company.
Applicants must be able to pass a background investigation prior to employment.